1. Class bookings & cancellation policy
Although we normally follow the itinerary that we describe in this website, in case some ingredients are not available, we may change the content of class at our discretion.
Bookings are made on a first come, first served basis on receipt of full payment. We accept phone booking only when customers are already visiting Japan and have no other means to book our class. We urge customers to book and complete payment online and seat priorities will be given to those who complete online before class.
If you complete booking online and you need to cancel later, we implement our cancellation policy as below.
● 100% refund for more than 8 days from your booked lesson date
● 50% refund for 4-7 days from your booked lesson date
● 25% refund for 1-3 days from your booked lesson date
● Non-refundable for no show-up
2. All Classes and Courses
By booking a class you agree to the following terms and conditions.
Cooking Sun’s classes are hands on and use heat and normal kitchen equipment. We expect our customers to follow the instructions given by our staff. We expect you to take all reasonable caution to get rid of this risk. You agree that we shall be under no liability for loss, injury or damage to you or your property.
Sensible clothing should be worn as we will not be able to compensate for any damage that may be caused in the class.
We cannot change our courses for special dietary requirements if you do not notify before class. If you have them and wish to attend our class, please let us know in advance so we can think of what is best for you.